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At Clickhalal nothing is more important than the needs of our customers. Our customers are always our first priority in our return policy. We are committed to offering you the very best service and the very best product and we guarantee the quality of all products you order from us.
It is essential that you check your delivery is complete when receiving your order. The Clickhalal cannot honour shortage claims if you have signed to confirm your order was complete at the time of delivery. The Clickhalal will use this information to ensure you are refunded for any items you did not receive.
To ensure food safety guidelines and to maintain our high standards of customer service refrigerate immediately. Once a delivery has been completed we cannot accept returns under the following circumstances as explained.
Products are perishable and it is essential that you thoroughly inspect all products at the time of delivery. Due to the nature of the products, our commitment to product integrity and food safety, we are unable to accept the return of any product delivered to you.
Complaints in respect of service will be reviewed by our team and we promise to respond to you within 48 hours whenever possible.